Welcome to Shenzhen Vilva Electronics Co., Ltd. official website!
Services Tel:

 +86-18122867790

Top Hits
Home > FAQ > Service abstracts
Service abstracts
Author:Vilva Date:2013-08-27 16:48:00 Views:

1. All products of our company must be qualified products after inspection, and the equipment should be accompanied by product certificate, product manual, barcode label and necessary accessories.

2. If the user finds product quality problems or requests to solve product technical problems or have questions about the business contract, please call our company's after-sales service telephone 0755-29768581. If the problem cannot be solved directly by other means, the after-sales service personnel will arrive at the on-site service through negotiation between the two parties. From the determination of the service to the arrival of the site (if there is no special case), the general time limit is: within 36 hours within 500 km, 500 km to 1000 km 60 Within the hour, within 1000 km and 3-5 days.
3. Our company is obligated to provide product technical consultation to users and solve problems encountered during user installation and use.
4. Our company's product warranty period is one year, the product beyond the warranty period provides free service, but the material fee for the electrical components that need to be replaced is properly charged.
5. After the product is sold, the user may be compensated according to the user's request if the user fails due to improper storage or storage or if the user requests a design change.
6. All the services of our company are completed through the customer service center at the headquarters.







Related Articles
Hot Products
Similar articles Top
Latest news articles
CONTACT US


Phone :+86-18122867790   

TEl:+86-0755-27927879

E-mail:pm@vilva-test.com

           vilva@vilva-test.com

URL: www.vilva.net

https://vilva.en.alibaba.com

Home  | New Product  | Product  | Applications  | Case  | About Us  | News  | Contact Us
Copyright@ Shenzhen Vilva Electronics Co., Ltd. Copyright 2013 www.vilva.net 
tel:0086-755-27927879 fax:0755-29768581 Contact:Amy +86-18122867790  E-mail:pm@vilva-test.com
Add:2nd Floor,Building A2,Songhu Zhigu R&D Center,Liaobu Town,Dongguan City, Guangdong Province, P.R.C